Refund policy
Last updated: April 8th, 2026
We stand behind the quality of every Drive product. Due to the nature of fragrance, our return policy is designed to ensure product integrity for all customers.
Returns Eligibility
We accept returns only if the product is unused and in resellable condition.
To be eligible for a return:
- The item must be unopened and sealed
- Packaging must be intact, undamaged, and in original condition
- The product must be unused and as new
We do not accept returns on opened products.
Non-Returnable Items
The following items are not eligible for return:
- Opened or used products
- Items with damaged or broken packaging
- Unsealed products
- Custom or personalized orders
Return Requests
To initiate a return, please contact us at hello@driveperfumes.com with your order details.
If approved, we will provide instructions on how to return your item.
Refunds
Once the returned item is received and inspected, we will notify you of the approval or rejection of your refund.
If approved, refunds will be issued to the original payment method.
Damaged or Incorrect Orders
If your order arrives damaged or incorrect, please contact us at hello@driveperfumes.com, within a reasonable timeframe. We’ll make it right.
Shipping Costs for Returns
Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.
Questions
For any return-related questions, please contact:
hello@driveperfumes.com
Drive Perfumes